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Terms & Conditions

In these Conditions of Sale:

The Goods means all items forming the subject of the Contract.

The Customer means the person, firm or company with whom the Contract is made for the sale of the Goods.

Next Generation Pram and Nursery Centre is the Company VAT REG 641045767

The Contract is a contract for the sale of goods.

Next Generation will aim to maintain a standard of service we would wish to receive when we are customers ourselves. Please read the following before making your purchase with Next Generation. Next Generation Pram and Nursery Centre is a UK partnership, Orchard Cottage Farm, Croome Road, Defford, Worcestershire WR8 9AS.

Customers accept that in dealing with Next Generation they agree to these Terms and Conditions and that any contract formed with Next Generation will be a contract under and subject to the laws of England whose courts will have exclusive jurisdiction in the determination of any disputes.

Acceptance of Orders

All orders submitted through our website are acknowledged by email immediately after their submission a notification will be sent indicating an estimated delivery date and providing the goods are paid for in full. All orders are fulfilled subject to these terms and conditions of sale unless otherwise varied by an agreement in writing.

We aim to fulfil orders from stock within seven working days. However some items i.e. Furniture, Prams and Car seats may have a lead-time from our suppliers of up to 6 weeks. We will contact you as soon as this is known.

Delivery Charges

Goods are invoiced at the prices ruling at the time of acceptance of an order. Prices shown include VAT which is payable on all goods or services delivered within the UK.

The Company reserves the right to modify prices in respect of orders which have not been accepted. Where a product is pictured on the website, the price quoted includes only the main product described and not any accessories or additional items shown except where otherwise stated.

Our standard delivery charges (UK Mainland) are shown below:

Order value up to £50.00 - £4.95 Delivery Charge

Order value over £50.00 - Free Delivery

Some furniture deliveries may cost more, where this is the case we will have informed the customer at the time of ordering.

Delivery to remote locations within the UK will incur additional charges. Special delivery requirements such as weekend or evening delivery or difficult to access will incur additional charges. Please contact us for information about such additional charges.


Any time or date for delivery stated by the Company shall be treated as an estimate only. While every effort will be made to despatch goods within the timescale quoted, no liability can be accepted by the Company for failure to deliver within the quoted times or within any specific time period. The Company shall not be liable for any loss or damage whatsoever (including consequential loss or loss of profit) arising directly or indirectly from any delay in the delivery of all or any of the goods howsoever caused.

The Company will accept no liability for shortages or damage to goods unless the Customer notes the damage at the time of delivery (or where this is not possible, notes "Unable to inspect on delivery" on the delivery ticket) and notifies the Company in writing within 24 hours of receipt of the goods.

It is the Customer’s responsibility to ensure that the Goods are the correct dimensions both for access to his/her property and the space for which the Goods are intended. Where access to the delivery address is limited or additional equipment is required to complete delivery of the goods, additional charges to cover the full costs of these services plus administrative costs will apply.

Responsibility for the goods passes to the customer after they are unloaded from the delivery vehicle not withstanding any assistance provided in delivering goods into the Customers house.

A re-delivery charge may be made if a further delivery is necessary i.e.Customer is not at home to receive the order at a pre-arranged delivery time, or if goods must be redelivered because they cannot fit into the premises without additional work or equipment, or if goods must be redelivered for any other reason. Please note we do try to recycle our packaging materials. Your order may arrive in a non-specific box.

Payment Terms

All goods must be paid for at the time of ordering. We except most major credit and debit cards.

Returns and Cancellations

You have the right to cancel your order not later than seven days from the date of delivery.

PLEASE NOTE: You must take reasonable care of the goods during the cancellation period. Please note items such as mattresses nappy products can have hygiene issues and covers should remain intact. Please send an email telling us you wish to cancel your order.Include enough information for us to identify you and your order.


Your Rights where goods are not satisfactory quality , fit for their purpose or misdescribed.

All goods sold by the Company carry a manufacturers warranty.

Spare parts can be sent free of charge.

Repair or replacement:

Unless they have faults reported to us a result of your initial examination of the goods we will repair any goods that are faulty unsatisfactory or unfit for their purpose or offer you a like for like replacement. If we supplied you with the goods more than 6 months ago we reserve the right to ask you to prove that the goods were faulty when we supplied then to you (this can be at the customers expense).

A full report from the manufacturer will be made available on request.

Returns and Refunds

This section does not affect your statutory rights relating to faulty or misdescribed goods or the right to cancel orders . Full or Partial refunds will be completed within 30 days . All other refunds will be based on the replacement cost of the goods . This means you may not receive all the money you paid We also recommend that prior to purchase you ensure that the products you purchase are compatible with the standards, sizes, and specifications for such products.

Please note we reserve the right to reject items that are uneconomical for repair or are in an unsuitable condition. Any repairs made will not extend the original guarantee of the product.


We reserve the right to alter specifications without prior notice. All weights and sizes given are approximate. Representations of colour are also approximate. Accessories supplied to co-ordinate with the products may vary in shade. Wood is a natural product and again the shade will vary from piece to piece.

WEEE Regulations

The Waste Electrical or Electronic Equipment (WEEE) Directive requires countries to maximise separate collection and environmentally friendly processing of these items. In the UK, distributors (including retailers) must provide a system which allows all customers buying new electrical equipment the opportunity to recycle their old items free of charge. Those establishing their own take-back scheme must as a minimum offer all customers buying new electrical equipment free take back of their old electricals on a like-for-like basis.

Unwanted electrical equipment is the UKs fastest growing type of waste. Many electrical items can be repaired or recycled, saving natural resources and the environment. If you do not recycle, electrical equipment will end up in landfill where hazardous substances will leak out and cause soil and water contamination – harming wildlife and also human health. To remind you that old electrical equipment can be recycled, it is now marked with a crossed-out wheeled bin symbol. Please do not throw any electrical equipment including those marked with the crossed out wheeled bin symbol in your bin. We offer a like for like take back scheme on electrical items and dispose or reuse parts where possible. It is your responsibility to get the items to us.


If any provisions hereof shall be held to be invalid, illegal or unenforceable the validity and enforceability of the remaining provisions shall not be in any way affected or impaired thereby. Waiver by the Company of any breach of these Terms and Conditions or any granting of time or indulgence by the Company to the Customer shall in no way affect the rights of the Company hereunder. All headings are for convenience only and do not form part of these Terms and Conditions.